COMMUNITY PARAMEDICINE: MOTIVATIONAL INTERVIEWING
Brandon Pate, B.S., L.P., Critical Care Paramedic, MedStar Mobile Healthcare
Desiree Partain, CCP-P, Clinical Program Manager, MedStar Mobile Healthcare
One of the most challenging obstacles community paramedics face is trying not to fix all of their
patients’ problems. For many, EMS is a desirable industry because it offers the ability to help others in
need. But what do you do when you are faced with a patient who doesn’t want help, is resistant, or is
ambivalent to change? Motivational interviewing is a therapeutic approach that moves an individual
away from uncertainty and toward positive decisions based on accomplishing established goals. It
allows the community paramedic the ability to empower their patients to make changes in order to
ensure program success through patient autonomy, collaboration, and evocation.
DEVELOPING ESSENTIAL EMS FINANCIAL EXPERTISE & PREPARING FOR
EMS PAYMENT REFORM
NREMT CATEGORY: OTHER
Asbel Montes, BS, V.P. of Governmental Relations and Reimbursement, Acadian Ambulance Service
Brenda Staffan, BA, Project Director, REMSA
Jonathan Washko, MBA, NRP, AEMD, Assistant Vice President of Operations, Northwell Center
Matt Zavadsky, MS-HSA, NREMT, Chief Strategic Integration Officer, MedStar Mobile Healthcare
Robert Nadolski, BS, NREMT-P (R), Clinical Administrator, Emory Healthcare/School of Medicine
Other Stakeholder Speakers
This workshop will provide agencies with the concepts necessary to develop the key EMS financial
acumens necessary to prepare for the future of payment reform. You’ll get with keen insights from
industry experts directly involved in transforming payment models for EMS, advisement of policy
formation for data collection tool development and interest-based stakeholder consensus building.
In the morning, we will go over Payment Reform 101 & the Cost Data Collection Tool; to include:
1.) The history of the existing CMS Payment System 2.) The Interest based negotiation process vs.
negotiated rule making 3.) The 4-steps of progression necessary for payment reform and its vision for
EMS 4.) The importance of evidence-based value and the use of outcome measures 5.) Understanding
the importance of differentiating the cost of readiness vs. the cost of services performed and how this
will be accomplished 6.) The cost collection tool – where does it stand and who will be impacted 7.)
How can these payment principles be leveraged today with other payers.
In the afternoon, we will go over Developing your EMS Financial Acumen; to include 1.) Essential EMS
finance skills 2.) The importance of P&L granularity & Chart of Account Development 3.) Revenue
Cycle Management 4.) Cost Management & Cost Reporting.
EMERGENCY MEDICAL SERVICES: THE RISK MANAGERS PERSPECTIVE
NREMT CATEGORY: OTHER
Gordon Graham, Graham Research Consultants
In this highly informative, dynamic and unprecedented workshop, Gordon Graham, the foremost expert
on incident analysis as it relates to public safety events will focus on risk management, consequence
management, decision-making, EMS, the fire service, law enforcement, and other industries where
highly complex and dynamic decisions often mean the difference between life and death. He will teach
you how to utilize risk management as a tool in decision-making when there’s discretionary time - and
when there is not.
PRACTICAL DATA ANALYSIS FOR EMS
NREMT CATEGORY: OPERATIONS
Michael Zelenetz, Analytics Project Leader, New York Presbyterian
This workshop we explain how to create an infrastructure for data analysis and ask questions that
can be answered by data. Characteristics of a data driven department and how data can be used to
improve operations will also be discussed. An actual EMS data set will be used, and you will learn how
to clean data and prepare it for analysis. “Tableau” will then be used to get insights out of data such
as time spent at hospital, average time to hospital, location of calls, etc. The class will split into small
groups and will work on solving an operational problem.